Meet OneFile™:
A unified operations layer for your claims ecosystem
Increase cycle time performance and control with OneFile™
OneFile overlays your existing ecosystem (Guidewire/Duck Creek, Xactimate, CRM/LOS, vendor tools) to create a single operational view of every claim—status, timeline, documents, financials, and assignments—without rip-and-replace
Reduce cycle time with unified claim timeline, real-time status, and fewer handoffs across parties
Improve exception management with configurable AI tagging for overdue files, high-risk claims, and out-of-threshold variance
Accelerate reporting with an AI Reporting Agent that answers questions instantly (e.g., “open & awaiting payment,” “invoices >20% over scope,” “top vendor bottlenecks”
Stop working claim files across five systems.
OneFile brings everything into one operational view
OneFile overlays on top of your existing claims stack—integrating Guidewire, Duck Creek, Verisk/Xactware (Xactimate), FileTrac, Salesforce, and email—into one operational view of every claim.
“OneFile gives us a single system of record across our claim system, adjuster tools, and vendor partners — so leaders can focus on exception management instead of chasing updates.” - Claims Operations Leader
How It Works:
OneFile is a collaboration and intelligence layer that sits above your existing claims stack—connecting workflows, timelines, and reporting in one place.
